7 Best AI Chatbots for WordPress in 2023 Complete Review

best chatbot for wordpress

It is dedicated to booking appointments, connecting to your Google calendar, and collecting data through surveys and feedback. A plugin is a computer program designed to add extra features to another software or website to improve its function. When you display a floating chatbot on your website or add it to messenger, you save the efforts of your team members.

WordPress doesn’t provide a chatbot but you can add that functionality to your website with a plugin. This technology can help you write content for your pages, chat with visitors, and even create your own plugins. Well—you can add plugins to your website that use the GPT-3 technology. These can generate text for your pages, chat with your visitors, design forms, etc. With WordPress integration, you can syn contacts’ information to the HubSpot CRM seamlessly and manage your audience from there. You can also use the built-in analytics for traffic sources and more to continuously improve your website’s performance.

One of the best Chatbot for website is Zolo SalesIQ that offers simple and useful tools to the audience. The best AI tool for WordPress is 10 Web AI assistant, it supports all AI generated services. With Chatra, you can initiate a conversation with the target customers by evaluating their needs. There’s also a group chat option so any urgent matter can be discussed and solved subsequently. Thanks to 54 pre-built templates, you can create a chatbot in minutes without coding knowledge. You can customize the templates till you drop or create a chatbot from scratch with the drag-and-drop visual editor.

Essentially, this chatbot keeps potential customers entertained when they’re unable to sleep because of an uncomfortable mattress. It’s a brilliant idea because it requires visitors to hand over their phone number to get in touch with Insomnobot, enabling future marketing communications. By putting a chatbot in place, you can facilitate that journey instead of leaving your visitors to their own devices.

Best FREE Chatbot Plugins for WordPress (AI-Powered)

We cover both free and paid options, as well as simple solutions like letting customers contact you on WhatsApp. Botpress plugin is very popular worldwide, with more than 9.9k stars on GitHub and 3.5k active community members. Thousands of leading companies worldwide, like Zoom, Shell, HSBC, etc., rely on this plugin to build custom chatbots for their business.

It’s difficult to handle all your customer requests manually, especially if you’re aiming for fast response times, so it helps to automate these workflows with your own chatbot. Tumblr and WordPress are reportedly set to strike deals to sell user data to artificial intelligence companies OpenAI and Midjourney. 404 Media reports that the platforms’ parent company, Automattic, is nearing completion of an agreement to provide data to help train the AI companies’ models. Having gone through our list of the 5 best chatbot options for your website, you may want to know how to add a free chatbot to WordPress.

best chatbot for wordpress

This is because they can automate most of your customer support service. And since you are on this page, you need to add one to your website. A WordPress ChatGPT plugin allows you to integrate artificial intelligence (AI) into your website.

However, it is a big problem when your live chat requests increase with the growth of your business. However, some reviewers have noted that the interface looks outdated and may not be intuitive, especially when it comes to inserting HTML code and manually sending surveys. However, Chatra may have limited updates and new features, and order updates are only available through live chat with an operator. For this list, we’ve compared the tools and user reviews so you can better understand what people think about these tools. Meanwhile, the pro version has 3 different pricing packages that you can purchase and integrate quickly. The free version is available to download from WordPress.org to simply integrate on your website or from its official website as well.

Increases Customer Engagement

Finally, your chatbot should integrate with your other tools and systems for a more unified workflow. Make sure to choose a WordPress chatbot that supports various third-party integrations, including different web hosting platforms, CRMs, and so on. If you engage in Facebook marketing, you are likely to interact with users via messenger.

best chatbot for wordpress

Even then, AI chatbots won’t always get it right, especially because their learning is based on parameters set by humans. At the end of the day, technology isn’t yet advanced enough for bots to sound like people. It responds immediately and provides multiple answer choices for users to select from. Based on the guest’s selection, best chatbot for wordpress it routes them to the right information or team member to complete their request. They’re used at the beginning of support interactions to help live agents navigate the simplest queries and gather information before speaking with a human. Depending on what you need from a chatbot, there are plenty of options on the market.

Olark is a live chat software service designed for making sales and offering support to customers. It has many features, including chat transcripts, customized pre-chat forms, triggered messages, and offline “away” replies. If you get to the WordPress chatbot plugins page, you’ll find numerous plugins like the Tidio plugin, live chat plugins, and many others. If you have a few hundred chats per month, you can easily manage them via a scenario-based WordPress chatbot.

The same ChatBot I want to implement in my official WordPress website. Since technology is not going anywhere and does more good than harm, adapting is the best course of action. We plan to cover the PreK-12 and Higher Education EdTech sectors and provide our readers with the latest news and opinion on the subject.

best chatbot for wordpress

This can have a dramatic effect on whether customers ultimately purchase a product or not. 3CX Live Chat is a free chat plugin for WordPress as part of its StartUP edition. It has been downloaded nearly 2 million times, making it one of the more popular chat plugins for WordPress. Tidio is a chat-focused service with additional email marketing features. Everything is managed in a single panel, making it easy to reply to any inquiries.

Companies already committed to HubSpot’s CRM will find their basic live chat needs to be met, although it lacks advanced conversational AI capabilities. This platform offers a two-in-one solution for those seeking a CRM and a chatbot. Here are key reasons to deploy AI-powered chatbots at the frontline of customer support. As you can see from the list above, you have a wide range of platforms out there when it comes to features and pricing. With so many options, selecting the right chatbot for your brand is a delicate decision that you can’t leave to just gut feeling. If you leap for the first option without researching or testing its capabilities, you can end up wasting enormous amounts of time and spending.

Your customers expect to have their issues solved instantly without delay and want to contact your business whenever they like. Both basic and advanced bots are used nowadays to help businesses deliver the best service. You’re already familiar with chatbots, even if you’re unsure what they are. A chatbot is a computer program programmed to chat with users and help them 24/7.

best chatbot for wordpress

Your customers can use their Facebook Messenger account to stay connected with you; if they have none, they can always choose the native web chat option. With the chatbot, you can continuously interact with your customers and increase the number of quality leads. Running an online business becomes easier if you have significant customer interactions. Nowadays, almost half the customers tend to follow their favorite brands on social platforms and websites. You can foun additiona information about ai customer service and artificial intelligence and NLP. People are getting adapted to learning about new fashions, new products, and new items from social media more and more. Chatbots help you to increase user engagement and increase leads right off the bat.

WordPress Hooks or App Integration

The chatbot can then answer customer queries, solve any minor issues in your services, direct users to your support team, and help you provide support 24/7. This field will be able to answer customer queries in real time, generate personalized responses to user questions, provide feedback, and automate tasks based on user input. It will basically guide your users through the entire form-filling process. It is AI generated and allows the users to customise the widget as they wish it to be.

Tidio is a freemium SaaS (Software as a Service) service with free and paid versions. You can download its free version and integrate it into your WordPress website from WordPress.org. Alternatively, you can download it from its official website as well.

However, dedicating an employee’s entire schedule to cater to these queries might not be feasible. This is where the power of AI chatbots for WordPress comes into play. You can use WPBot as a plug n’ play AI ChatBot (powered by DialogFlow or OpenAI ChatGPT) for WordPress without any technical knowledge at all. Tidio even integrates with WooCommerce and allows your support team to see a customer’s cart, check their order history, and recommend other products in the chatbox. It comes with pre-built chatbot templates and customizable chat widgets.

When you are not available, chatbots will handle the customers easily. As you already have your website on WordPress, you would be familiar with the wide range of robust & easy-to-use plugins offered by the website-building tool. Visit the privacy policy on the Settings Support tab for details on data handling. If you want to create a custom chatbot to automate customer support inquiries, then this method is perfect for you. If you’re seeking a chatbot that works tirelessly, Chatra is your go-to tool and is easier to use than other chatbot builders services.

The chatbot can automate conversations where the questions are repeated more often. This chatbot is very simple to use but provides useful built-in features suitable for small to large scale websites. When you integrate this ChatBot with DialogFlow it gets the benefits of AI, NLP, Entity, intent creation etc. from Google’s Machine Learning system.


You can adjust Quriobot’s styling to fit your website’s color scheme and you can even add custom CSS if you want to. There is plenty of documentation on the Chatfuel website to help you build a bot easily. This includes advice on how to make sure you follow Facebook’s rules for using a Messenger bot. The internal post suggests Automattic’s engineers are preparing a list of post IDs that should have been excluded. It isn’t clear whether the data had already been sent to the AI companies.

Adding Tidio to a website can be done in 5 minutes, and no coding is required. At the same time, the live chat is easily customizable so that the widget can blend with the look of any website. All interactions are located in one panel, and there is also a mobile application available to simplify the processes.

They understand intentions and are capable of responding based on those intentions, even if they are not trained to do so. Additionally, the plugin can also use a text-to-speech response feature to give a more authentic customer support experience to the users on your WordPress website. With the help of an automation tool, ChatGPT will then automatically publish any positive testimonial on your social media platforms.

Once you connect this plugin with ChatGPT, the software will perform a sentiment analysis on each new testimonial submitted on your website. It is part of the Thrive Suite and is a well-known testimonial plugin that allows you to easily collect, manage, and display testimonials in WordPress. You just need to click on the ‘+’ button next to a title or meta description to use it, or you can ask the software to generate more ideas. AIOSEO can now generate SEO-friendly titles and meta descriptions for your post using artificial intelligence. Having said that, here is our list of the best WordPress ChatGPT plugins on the market. In this article, we will share our list of the best ChatGPT WordPress plugins on the market.

You can then easily add these chatbots to your WordPress site using the free ChatBot.com plugin. For detailed instructions, just see our tutorial on how to add a chatbot in WordPress. To streamline your workflows and processes, it comes with smart live chat automations, automatic conversation routing, and artificial intelligence (AI) tools to create instant replies. Groove lets you easily add live chat to any page of your website or app.

best chatbot for wordpress

Researching and comparing different options is important to determine the best fit for your website or business. For live chat software, you’d need a live agent available to answer your customers’ repeated questions. HelpCrunch is a full-cycle customer communication platform where live chat is in the driver’s seat. The company offers a cool chatbot that you can set up on your WordPress-powered website and is already working on developing AI features for customer service. If you have a small business, then you can also use HubSpot to create chatbots that provide support to your customers when your team members aren’t available for live chat.

However, if you’re prepared to spend time creating and managing yours, it could be worth it. While it doesn’t outwardly advertise that you can do so, this tool enables you to add your custom-built chatbot to WordPress with a couple of clicks and some embedded code. You can do some light customization in terms of which questions your chatbot will ask visitors as well as the colors and icons to use for the chat module. While these programming frameworks and natural language processing tools will certainly set a strong baseline, an AI chatbot takes a lot of work to build and maintain.

Best AI Plugins for WordPress (2023) – MarkTechPost

Best AI Plugins for WordPress ( .

Posted: Fri, 09 Jun 2023 07:00:00 GMT [source]

Being able to link your chat app to SalesForce, MailChimp, ZenDesk or other applications is a useful thing to have if you use those programs. This can be enough to give a potential customer the confidence to buy. With a basic free plan, HubSpot is a good choice for those anticipating future growth for their site and who want to manage everything in a single software program. Best of all, it is completely free to use, although you’ll need to pay $15/month to remove the Tawk.to logo from chats. Once you have downloaded the plugin, you can easily install it onto your WordPress site by following the instructions. Typically, this involves going into the admin area of WordPress and clicking “Add New” under Plugins in the left-hand menu.

We will cover free and paid chatbot solutions in no particular order since all the plugins offer the features most businesses need. Using a chatbot also frees your customer support team to focus on other vital tasks. Secondly, chatbots can answer about 87% of frequently asked questions. It’s primarily why over 69% of customers prefer chatbots to get instant responses. Today, we cover the ten best WordPress chatbot plugins for 2024 and beyond. The article has free and paid chatbot plugins to cater to newbies and power users.

ChatBot will allow you to integrate your chatbot with popular messaging platforms and use these features to encourage your customers to chat and interact more. To pick the perfect solution for your website, ensure the plugin is affordable, easy to use, and offers the features you need. There are many WordPress chatbot plugins on the web to cover in a single post. The plugin offers a free-forever plan with unlimited bots and 50 monthly responses. If you need more features, consider the paid version, with prices starting at $18/month when billed yearly. The Tidio WordPress chatbot plugin has 35+ workflows to reduce abandoned carts, offer discounts, recommend products, generate leads, and make shopping fun.

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